Waterline Restoration ("we," "us") respects your privacy. This policy explains what information we collect through waterlinerestoration.net, how we use it, and the choices you have.
Information We Collect
- Information you give us: when you fill out a form, call, text or email us, we collect what you provide — such as your name, phone number, email address, property address or city, details about the damage, and referral information.
- Information collected automatically: like most websites, our site and the services we use may collect basic technical information such as your browser type, device, pages visited and how you arrived at our site. This may include cookies and similar technologies used by advertising and analytics tools such as Google.
How We Use It
- To respond to your request, schedule visits and provide estimates and services
- To communicate with you by phone, text or email about your request or project
- To work with your insurance company on your claim, when you ask us to
- To process referral rewards
- To understand how people use our website and measure how well our advertising works
Text Messages
If you agree to receive text messages, we will text you about your service request and project. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. You can also call us at 425-535-6001. Agreeing to receive texts is not a condition of receiving service.
We do not sell, rent or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing purposes.
How We Share It
We do not sell your personal information. We only share it when needed to serve you or run our business, for example:
- With your insurance company or adjuster, when you have a claim and ask us to work with them
- With service providers who help us operate, such as our website host and form provider, phone and messaging providers, and advertising and analytics providers
- When required by law, or to protect our rights and the safety of others
Cookies & Advertising
We use Google advertising and analytics tools to see which ads and pages bring people to our site, including when someone taps to call us or submits a form. These tools use cookies. Our customer reviews are displayed through a third-party widget (Elfsight) that shows our Google reviews, and our website and forms are hosted by Netlify.
You can choose Decline in the cookie notice on our site to turn off Google advertising and analytics cookies in that browser. You can also block cookies in your browser settings, and manage Google ad personalization at adssettings.google.com.
Keeping It Safe
We take reasonable steps to protect your information. No method of sending or storing data online is completely secure, but we work to keep your information private.
Your Choices
You can ask us to update or delete your information, or stop contacting you, at any time by calling 425-535-6001 or emailing waterlinerestoration@gmail.com.
Terms of Use
Use of this site is also governed by our Terms of Use.
Changes
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact Us
Waterline Restoration · Snohomish & King County, WA
Phone: 425-535-6001
Email: waterlinerestoration@gmail.com